Refund Policy

01Try before you pay

Every plan starts with 30 days of free billing, with no card needed. We encourage stores to bill real customers during the trial so they can decide before paying anything.

02Monthly plans

Monthly plans can be cancelled at any time. Cancellation takes effect at the end of the current month, and the month already paid for is not refunded.

03Yearly plans

If you cancel a yearly plan within 30 days of payment, we refund the full amount. After 30 days, we refund the unused full months remaining, minus the yearly discount you received.

04Add-ons

Extra counters and godown locations are charged monthly and can be removed at any time from the next billing cycle. Messaging charges are based on usage and are not refundable once messages are sent.

05Billing errors

If you were charged twice or charged the wrong amount, tell us through the Help Counter page and we will correct it and refund the difference in full.

• Refunds go back to the original payment method
• Card and UPI refunds usually reach you within 5 to 10 working days

06Your data after cancelling

After cancelling, you can export your items, bills, stock and customer records for 30 days before the account is closed.