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Kunnikoden's

05 · Customers

Remember every regular, the way a good shopkeeper does.

A phone number at the counter is all it takes. Customers earn points on every bill, see their balance on WhatsApp, and get offers on the things they actually buy.

Loyalty Card+91 98XXX XX210

Gold member

Customer since 2024

Points

1,284

9 days

visit gap

₹1,140

avg bill

42

visits

Usual basket

Matta Rice 5kgMilk 500mlTea PowderCoconut Oil
Next visit offer: 5% off Tea Powder 250g. Bought every 2 weeks, last bought 13 days ago.

Signup at counter

1 number

no app, no card to carry

Points rule

Your choice

per rupee or per bill

Customer data

Yours

never sold or shared

How it moves

Loyalty Card in four steps.

  1. 01

    Number

    Customer gives a phone number at billing

  2. 02

    Earn

    Points added to the bill automatically

  3. 03

    Offer

    Personal offers suggested for next visit

  4. 04

    Redeem

    Points used as payment on any bill

On this shelf

What you get.

Customer at a glance

Last visits, usual basket, points balance and credit due, right on the billing screen.

Points and tiers

Set points per rupee, minimum redemption, and tiers for your best customers.

Personal offers

Suggests an offer for each regular based on what they buy, such as 5% off their usual tea powder.

WhatsApp balance

Points earned and balance sent with every WhatsApp bill.

Win back quiet customers

See regulars who have not visited in 3 weeks, and send them an offer.

Data that stays with the store

Customer data belongs to your store. It is used only for your own offers and is never sold.

Offers based on the basket, not on guesswork

Loyalty Card looks at what each customer buys and how often. A family that buys 5 kg of matta rice every 10 days gets a rice offer on day 9, not a random coupon for shampoo.

  • Favourite items per customer
  • Visit frequency and average bill
  • Offer suggestions need staff approval

Messages in the customer's language

Choose English or Malayalam per customer for WhatsApp bills and offer messages.

  • Malayalam and English templates
  • Store name and branch in every message
  • Customers can opt out anytime

House rules

  • Payments go through licensed payment partners to the store's own account.
  • GST bills follow the store's settings. Returns and filing remain with the store's accountant.
  • AI reorder suggestions and markdowns need staff approval before anything is ordered or changed.
  • Customer loyalty data is the store's, used only for its own offers, never sold.

Help counter

Questions about Loyalty Card.

01Do customers need to install an app?

No. The phone number is the card. Balance and offers arrive on WhatsApp with their bill.

02Can points be used across branches?

Yes, on the Chain plan, points earned at one branch can be redeemed at any other.

03Who owns the customer data?

Your store does. It is used only for your own offers and is never sold or shared with anyone else.

Counter open · Next customer please

Start billing today.

Import your item list in an hour. Your first month is on the house.

New store accountBill #0001
  • Item list import from Excel1 hr
  • Counter, scanner and printer setupFREE
  • Staff training, English or MalayalamFREE
  • All 7 modules, 30 days$0.00
Total due today$0.00

Thank you · Visit again